Privacy Policy
At Andy Translations, we are committed to protecting the privacy of our clients and visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services.
1. Information We Collect
When you use our website or services, we may collect the following information:
Personal details: name, email address, phone number.
Uploaded documents (for translation purposes, e.g., certificates, forms, contracts).
Payment information (processed securely via Stripe; we do not store your card details).
Website usage data (via Google Analytics and cookies).
2. How We Use Your Information
We use your information to:
Provide translation quotes and services.
Communicate with you regarding your requests.
Process secure payments.
Improve our website and services (through analytics and feedback).
3. Data Protection
We use SSL encryption (https) to secure data transmission.
Uploaded documents are treated with strict confidentiality.
Payment details are handled directly by Stripe in a secure environment.
4. Sharing of Information
We do not sell, trade, or rent your personal data.
We may only share information:With trusted contractors or agencies involved in completing your translation request.
When required by law or government authorities.
5. Cookies & Analytics
Our website uses cookies and Google Analytics to improve user experience and track website usage.
You can control or disable cookies in your browser settings.
6. Your Rights
You have the right to:
Access the personal information we hold about you.
Request corrections or updates.
Request deletion of your personal data (unless we are legally required to keep it).
To exercise your rights, contact us at: contact@andytranslations.com.
7. Contact Us
If you have any questions about this Privacy Policy, please contact:
📧 contact@andytranslations.com
📍 Melbourne, Australia
8. Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.